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As a homeowner, the last thing you want is a flooded basement. Whether due to ruptured pipes or heavy rainfall, flooding is a real concern for homeowners in the Indianapolis area. That’s what makes it so important to invest in a good sump pump, and to ensure the pump is working the way it’s supposed to.

Like any plumbing appliance, your sump pump will eventually succumb to wear and tear, requiring you to call in a professional to diagnose and address the issue. When the time comes to take a look at your sump pump, it’s important that you know who to call.

Generally speaking, you’re going to want to call a plumbing team that has real experience working with sump pumps. And if you live in Indianapolis, that means calling Carter’s My Plumber. We are pleased to be the most trusted sump pump replacement company in Indianapolis and beyond.

Sump Pump repair

How Do You Know Your Sump Pump is Failing?

There are a number of telltale signs that you’re due for a sump pump service call. Some of the most common warning signs include:

  • You’re hearing strange noises from your pump, including grinding, rattling, or a continuous hum.
  • Your sump pump will not turn on, even when connected to a power source.
  • The pump runs continuously, even when there is no water present.
  • There is visible rust along the pump, the float, or in the sump pit.
  • You’ve noticed a lot of excess vibration when your sump pump is in use.

Also keep in mind that simple old age can be a factor. Even with regular maintenance, a sump pump is unlikely to last more than five to seven years. Once you get to that point, you’ll want to start thinking seriously about calling a plumbing company for sump pump servicing.

Can a Sump Pump Be Repaired?

One of the most common questions from homeowners: Can a sump pump ever be repaired, or will you simply need to have a new unit installed?

Generally speaking, when you have a sump pump issue, it means your unit is old and just needs to be replaced. Licensed plumbers will be able to advise you on the sump pump replacement cost, along with the process required to get you back up and running.

Why Call a Plumber to Address Your Sump Pump Failure?

There are a number of reasons why it makes sense to call a plumbing company like Carter’s My Plumber to address your sump pump concerns.

  • Our company has decades of experience providing sump pump replacement to homeowners in the Indianapolis area.
  • We can advise you on the different types of pumps, helping you select the best product for your home, ensuring peace of mind.
  • We also have the tools and expertise needed to address any other plumbing issues in your basement or crawlspaces, helping you avert any water damage in the long run.
  • We can also check to see which sump pump sizes are most appropriate for your basement, further strengthening your defense against floods.

Frequently Asked Questions About Sump Pump Repairs & Replacement

Should I call a plumber for sump pump?

We generally advise calling a licensed plumber to identify and address potential issues with your sump pump, and to extend the life of your current unit whenever possible.

What is the average price to repair a sump pump?

Sump pump repair is usually not an option, but your plumber can let you know about the cost of sump pump replacement. This will depend on multiple factors, including the types of sump pumps you get.

Should sump pumps be serviced?

There is not  a lot required in terms of servicing, though cleaning your unit is recommended.

How hard is it to replace a sump pump?

It’s complex enough that you’ll likely want to call a plumber.

Kelson Carter

Article reviewed by:

Kelson Carter, aka, The Prince of Plumbing

Kelson is a 3rd generation Plumbing Contractor. His family business is located in Greenwood, Indiana, and provides Residential Plumbing Service to the Indianapolis Metro market.

Kelson grew up watching his grandfather and father do plumbing. After graduating high school, Kelson went to Trade School and became a Licensed Master Plumber and Licensed Plumbing Contractor. He is also Certified in Backflow Prevention. He currently owns and operates Carter's My Plumber with his parents.


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Today we’re giving a big shoutout to Alex, one of our talented Drain Technicians, on his work anniversary! πŸ”§

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Thank you, Alex, for being a valued part of the Carter’s My Plumber team. We’re grateful to have you on board! 

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Happy Labor Day from Carter’s My Plumber! πŸ› 

Today, we’re taking a little time to slow down, enjoy the holiday, and celebrate the hardworking people who keep our communities moving. 

Our offices will be closed on Monday, September 7th. We’ll be back to our regular business hours on Tuesday, September 8th.

To our incredible team β€” thank you for all the hard work you put in every day. And to our customers β€” thank you for trusting us to serve your families and businesses!

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Happy Work Anniversary to one of our apprentice plumbers, Isaiah! πŸ’ͺ

Every day plumbing trade brings something new to learn, and Isaiah has continued to put in the work, take on new challenges, and grow along the way. We love seeing his confidence and skills develop! 

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Happy Work Anniversary to one of our Apprentice Plumbers, Josh! πŸ”§

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