Licensed Plumber LICENSE #CO88900054
Call For a Licensed Plumber: (317) 859-9999

At Carter’s My Plumber, we understand 2020 has been tough year for many people in our community. This pandemic has created so many tough challenges. Whether it be your finances, job status, health, childcare, or overall livelihood we all have been or know a loved one who has been drastically impacted by the pandemic. With all of the problems linked to the pandemic, Carter’s does not want lack of hot water to be one of them!

A few months ago, we created a program called CARTER CARES. This program gives away one hot water plus installation per month to someone in our community in need. Over the past few months, Carter’s has been able to provide multiple members of our community with a brand new hot water heater and a sense of peace knowing hot water is no longer an issue. Our latest recipient shared with us her background and how Carter’s impacted her during a rough time.

Our December recipient is a single mother of three who took a hard hit during the pandemic. She was forced to quit working in order to care for her three children, who were now home full time due to school closure. On top of providing childcare and fulfilling household responsibilities, she was also now assisting her children with E-learning.

While being overwhelmed with her family’s new routine, her furnace quit working and her water heater starting leaking, leaving them using portable heaters for warmth and taking cold showers. Being a single mother, all responsibility fell on her shoulders and she found herself in a really tough spot. She reports her water heater had been out for 2-3 months. Occasionally her water would be “warm” for a few minutes, but never any longer than that. On top of the cold showers and lack of warmth in the home, her gas bill was outrageous from leaving her gas running all the time. It seemed as though she just could not catch a break.

Our recipient’s mother heard of the CARTER CARES program while listening to 95.5 and immediately called her daughter, who she knew could greatly benefit from the initiative. Carter’s received the CARTER CARES application on December 22 and was able to call our recipient, coordinate a time, and provide and install a brand new water heater the very next day. The family of four was able to enjoy hot water right before the holidays and the cold weather that inevitably comes with them!

The resident of Indianapolis reports, “Getting this water heater meant so much to me. I had just called my mom that very morning crying because I had been so down on my luck. I couldn’t believe I was actually chosen to get it!” She reports the technicians that provided the installation were great  young men. The entire process was a smooth and easy from start to finish. They completed the job quickly and efficiently and she had no concerns! She also informed us another bonus was that the technicians were great with her dog! She stated, “We have a dog in our home. Normally I am asked to let them outside when people come in our home, but your technicians bent down, started petting our dog, and that really never happens at our home. It was great.”

When asked how it felt to no longer have the concern of a leaking water heater, she states “I have a lot of stress off of me now that I have this water heater. I don’t have to worry it about anymore. It just means so much to me!”

 At Carter’s, a local Indianapolis plumbing company, we find great joy in serving our community and helping others in need. We are proud of our team and will continue to stand by our mission of becoming Indy’s fastest hot water provider with the bold promise of “Hot Water Today or It’s You We Pay!” 

We will be accepting applications for CARTER CARES in the months to come and feel honored to have you trust us in your home and with your needs! If you or someone you know is in need of a hot water heater, please fill out the link above or call our office at 317-859-9999. We will continue to review applications at the end of each month. After the nominee is picked, we will be contacting the nominee to get the installation process started!

Kelson Carter

Article reviewed by:

Kelson Carter, aka, The Prince of Plumbing

Kelson is a 3rd generation Plumbing Contractor. His family business is located in Greenwood, Indiana, and provides Residential Plumbing Service to the Indianapolis Metro market.

Kelson grew up watching his grandfather and father do plumbing. After graduating high school, Kelson went to Trade School and became a Licensed Master Plumber and Licensed Plumbing Contractor. He is also Certified in Backflow Prevention. He currently owns and operates Carter's My Plumber with his parents.


Instagram

Schedule Your Appointment Now

  • MM slash DD slash YYYY
We've got our eyes SET on the weekend....

Happy Golden Friday! ⭐
Happy 2 Year Work Anniversary to one of our apprentice plumbers, Peyton! 💦🛠💪

Peyton has expanded his skill set in the past year, is a reliable team member, and is always willing to lend a helping hand in order to get things done! 

If Peyton is in your home this week, give him a CONGRATS!! ⭐ www.cartersmyplumber.com
We love a team effort! 

Way to go, Matt, Phil, & Andrew. It takes a village & we've got the best one! ⭐⭐⭐⭐⭐
TAKE A LOOK- 317-859-9999
Tomorrow we celebrate our excavation team lead, Phil's, 4 Year Work Anniversary! 💪👑

We're grateful for another year of Phil's work ethic, loyalty, talent, and true craftsmanship! He's one of the best in the business & always makes sure the job is done RIGHT. 

If Phil is digging in your yard this week, count yourself LUCKY & give him a big congrats! 317-859-9999
Need a gas hookup? I know a guy! 💪

Call us at 317-859-9999 to knock out your plumbing to-do list.
Kind, informative, efficient- perfect description of Elijah! 

Thanks for the review, Melissa. And thanks for being one of the best, Elijah! ⭐⭐⭐⭐⭐
Happy Presidents' Day! ❤️💙

We're open today so call us at 317-859-9999 or visit us online at www.cartersmyplumber.com to get one of our limited time slots!
Happy Work Anniversary to our Sales Manager, Joedy! If you've done work with Carters, you've likely talked to & worked with Joedy! This guy has been with our team for a total of 22 years! 👑

He loves the trade, loves people, works hard, and is truly a pillar of our company. We'd be lost without him and we're so grateful he's stuck with us! 🛠

If you see Joedy this week, give him a CONGRATS! He deserves it!
Have you seen the new hardware at our shop? Goodbye smiley- hello PRINCE! 

Honk if you're in the neighborhood. Better yet, stop in & see us! 👑
HAPPY VALENTINE'S DAY! 😍

Call us @ 317-859-9999
A loyal customer that has stuck with us for YEARS- read WHY! 

Thanks, Alex for the awesome service, today & everyday! ⭐⭐⭐⭐⭐
Reminder- Valentine's Day is this week. Here's an idea....... 
You're welcome

317-859-9999
Max can sniff out a good weekend from ANYWHERE! 

Stay Golden ⭐
Can we get an AMEN for the weather today? 

Make the day brighter with one of these trucks in your drive!
HOT WATER TODAY OR ITS YOU WE PAY!
Way to go, Jacob! Courteous, thorough, informative ⭐⭐⭐⭐⭐

Get a 5 star team in your home, call us @ 317-859-9999
All smiles to start out the week! 😀 

Happy Monday!!!!! - www.cartersmyplumber.com