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Carter Cares

At Carter’s we have started a new program to help others in need, called CARTER CARES! Our vision for the company is to be Indy’s fastest hot water provider with the bold guarantee of “Hot Water Today or It’s You We Pay!” With this vision in mind, we want to ensure our customers and their families are taken care of when it comes to hot water! We also want to continue carrying out our purpose of caring for and serving families. We will be donating 1 water heater plus installation per month to someone in need. But first, we need YOUR help. The recipient will receive a hot water heater plus installation absolutely FREE of charge, we just have a few qualifications to be met. 

As a family owned business, we decided to make “being related to a past customer” one of the qualifications. Our family values guide the decisions we make at Carter’s and we want our customers to know how much we value their families and their support.  We also ask the recipient to be a home owner and one of the following: Senior (over 70 years old), widow, disabled/handicapped, or a single parent with children and an annual income less than 40,000. These qualifications allow us to reach an individual or a family that will benefit greatly from a new hot water heater! 2020/2021 have been a tough years, full of change and uncertainty and we are here to help!

We will be continuously accepting applications at this website. If you know of someone who could benefit from the installation of a new water heater, please fill out your nomination in the form linked above. You can also call the office at 317-859-9999 if you have any additional questions. Our management team will be reviewing nominees at the end of each month. After the nominee is picked, we will be contacting the nominee to get the installation process started!

In the past, Carter’s has partnered with Wheeler Mission, Salvation Army, Susan G. Kolmen, Partners in Housing, and local churches to support our vision of caring and serving families. We have also done numerous home improvements and donated plumbing services to community members and organizations in need. We truly believe our community and our customers are THE best. It is an honor and a great joy to serve you and your families! We are so excited to begin this new program with YOUR help. At Carter’s, WE CARE and together we can make a difference!

Kelson Carter

Article reviewed by:

Kelson Carter, aka, The Prince of Plumbing

Kelson is a 3rd generation Plumbing Contractor. His family business is located in Greenwood, Indiana, and provides Residential Plumbing Service to the Indianapolis Metro market.

Kelson grew up watching his grandfather and father do plumbing. After graduating high school, Kelson went to Trade School and became a Licensed Master Plumber and Licensed Plumbing Contractor. He is also Certified in Backflow Prevention. He currently owns and operates Carter's My Plumber with his parents.


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Carter's My Plumber- we've been doing this for a LONG, long time! 💦

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Happy 3-Year Work Anniversary to one of our rock star customer service representatives, Erin! 💪

For the past three years, Erin has been one of the friendly voices our customers count on every day. Her kindness, professionalism, and dedication help set the tone for the Carter Plumbing experience. We’re so grateful to have you on our team, Erin—thank you for all you do! 👑

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Breaking rock & taking names! 💪💦🛠

Happy Thursday! Let us know how we can help you before the weekend hits! 317-859-9999
Clocking out soon, but still keeping things flowing smoothly until then! 317-859-9999 💦 

Happy Friday!
The holidays were great… but there’s nothing like getting back to routine. We’re officially back to work and ready to tackle leaks, clogs, and everything in between. Let’s start the year strong!

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Keep the cold outside—NOT in your pipes! Check out our easy winter plumbing tips. ❄️💧
Merry Christmas from Carter’s My Plumber. ⛄🎄❤💦

We thank God for the opportunity to serve our community and for the customers who trust us in their homes. May this Christmas bring you peace, joy, and cherished time with loved ones!
Cousin Eddie would say it’s… full. We’ll keep your plumbing from getting there. Get on the schedule before the end of the week to avoid your celebration becoming a SITUATION.🎄🔧

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Happy 4-Year Anniversary, Tim! 👑🛠💦

Today we celebrate our service manager who leads with integrity, steadiness, and a genuine heart for both our team and our customers. Tim, your commitment and leadership have made such a difference over these four years. We’re grateful for everything you bring to Carter’s My Plumber. 

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Don’t let frozen pipes steal your Christmas like the Grinch! ❄️💚 

These tips will keep your home flowing.
Don’t let your pipes turn into popsicles! 🧊 
Keep cabinets open, faucets dripping, and Carters on speed dial. 

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Help settle the debate: What’s the best Christmas movie of all time? 🎥👇
CARTER CARES- Our monthly water heater giveaway program. 

We are grateful for the opportunity to give back to our community. Watch this video to hear from last month's recipient. ❤

If you or someone you know is in need of hot water this holiday season, visit us online at www.cartersmyplumber.com or call our office at 317-859-9999. We would love to help!
Happy 2-Year Anniversary to our comfort advisor, Mark Matthews! 🛠

Mark's positivity, willingness to help, and commitment to doing what’s right make all the difference, not just for his customers, but for everyone he works with. Thank you for all you do and for being a valued part of the Carter’s My Plumber family.
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If Mark's in your home this week, give him a pat on the back! He deserves it! 317-859-9999
Happy 8-Year Anniversary, Tonya! 👑

Today we’re celebrating one of the kindest voices on our team. For eight years, Tonya has been the friendly, steady support our customers count on every day.
Thank you for your dedication, patience, and heart. We’re so grateful you’re part of the Carter’s My Plumber family! 💙🔧

If you call 317-859-9999 and talk to Tonya, give her a congrats, she deserves it!
What's on your Christmas list?

 If you're like Ralphie, we've got your covered. 317-859-9999 🎄⛄❄
Found the culprit! 🌱➡️🚽 

A MASSIVE rootball clogging the sewer line. When in doubt, we scope it out! Your sewer might look fine from the outside… but underground? That’s where we come in. Call the professionals! 

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What's a necessity with the cold weather? HOT WATER. 

Maintenance, replacement, repair- we've got ALL things water heater covered. 💦❄🛠
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