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Reviews

From 597 reviews
Gayle Lisman

Always ready to help with great service. Thanks Brandon and Brandon!

via Facebook
Larissa GreenBerlin

We had a gas leek which we could locate around the oven and we called them for an emergency service on the weekend. Of course there is an upcharge for that situation but 515$ (!!!) for a new oven gas line with connector which costs around $…

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Response from business owner

Larissa, we are so sorry for the confusion the other day🙁. But, it is good that our Customer Care Specialist has talked to you and resolved the issue! Thank you again.

via Google
Mary Cook

Josh Dutton and Jermaine McGee were very polite, professional and explained everything as they did their work. They had me watch what they were doing as they fixed the flange on our toilet that the previous plumber from another company had …

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Response from business owner

Thank you so much for the review, Mary! Glad to help you out today & tomorrow!

via Google
Sue Vansickle

The crew was very pleasant to work with. They did an outstanding job!

via Google
Duane Wendling

Alex was a very fine gentleman he was here on time I did a professional job tooling up my water heater

Response from business owner

Alex is one fine tech! Thank you for the review, Duane.

via Google
Mumuk Shatva

Brandon was great. He was professional, quick and friendly. Most of all, got the job done the right way.

I have used other plumbing services before. My experience with Carter's was noticeably better.

A+

Response from business owner

Brandon is one of our best! Thank you, Mumuk for the review!

via Google
Glenn Weil

We really like Carter's. They are quick to respond, efficient, and friendly. Their costs seem appropriate. Plumbers are professionals and deserve professional treatment.

Response from business owner

Hello Glenn! So glad to hear! Thank you, for the review!

via Google
Kevin & Mary Jean B

excellent!!!!!

thanks for coming so promptly!!!!

👍👍👍👍👍👍👍👍👍👍

Robert Clyde

Over this past weekend our fifteen-year-old water heater began to leak. That's on the old side for a water heater, so on Monday morning I called four different businesses to obtain quotes for a replacement fifty gallon gas unit. We wanted…

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Response from business owner

Thank you so much for this amazing feedback! We sure appreciate you taking the time to give us this detail! We are grateful for your business!

via Google
Cindy Nedde

the technician was very knowledgable, efficient and thorough.

Response from business owner

Thank you so much!!

via Facebook
Tonja Cawthon

Very pleased with my recent toilet replacement. Alex was very professional and the work was performed quickly and neatly. Carter's also replaced my garbage disposal a few months ago and that work was done just as professionally. I will …

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Response from business owner

Thank you very much for this detailed review! We appreciate you and your business so much!

via Google
Dianne Kyle

Brad did a great job and was very patient with my puppy that thought Brad was there to visit him.

Response from business owner

Aw thanks so much!! We are all love dogs so much at our office!!

via Facebook
Erica Carter

Rob and Paul were both very friendly and professional. They were able to fit me into their schedule quickly and completed the job in a timely manner. Also, I feel like they were very reasonable and fair with their price. I would highly …

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Response from business owner

Thanks so much for this review – we sure appreciate your feedback! Thanks again!!

via Google
Mary Shockley Felix

A job well done. Larry was out the same day I called to fix the problem and I had water again! I will be calling for another project soon!

Response from business owner

Thanks so much – we appreciate your business very much!

via Facebook
Joe Hutchison

Same day service, very professional and helpful

Response from business owner

Thank you so much!!

via Facebook
Linda Lindberg

After moving to my new home, I called Carter’s several times to complete needed repairs and updates. Most recently a new hot water heater. What a great company. Everyone from the office staff to the plumber who completed the work is …

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Response from business owner

Thank you so much for your review and feedback! We are grateful for your business!

via Google
Dick L

The service man was very knowledgeable and did a great job thank you very much

Brian Sims

Brad was my service technician today. He was there during the time frame requested. He made the necessary suggestions and explained everything thoroughly. I had a P-trap, leaky faucet and water heater serviced. I’ll always use Carter’s My …

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Response from business owner

Please always use us! Thank you so much, Brian!

via Google
Maxine W

I think you all was great and if I every have any other problems I will call you thanks for everything

Dan Wilson

Company was prompt when called last minute. The plumber Paul showed up and fixed the problem. He was professional and courteous. I will call them for all of our future needs.

Response from business owner

We love to hear that, Dan! Thank you so much for choosing Carter's My Plumber!!

via Google
Steve Garrity

Larry the plumber tech, was very professional and informative. Tested the water heater and diagnose the problem promptly.

Thanks 😊 for a great job well done 👍

Steve Garrity

Response from business owner

Hey Steve! Thank you for the review! Larry is one great LICENSED Tech!

via Google
Sherry Hudson

Thanks so much for coming to the rescue! Our sewer backed up into the 2nd floor laundry due to a clog @ 5a in the morning.

The team was super professional, figured out how to resolve the problem & even reconnected the dryer vent, which was…

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Response from business owner

Glad to get that mess cleaned up for you so early! Thank you for the Five Stars, Sherry!

via Google
Keirstin Devore

The guys that serviced my water softener were so knowledgeable, professional, clean and quick. They even quoted me on a new water softener in case this one craps out soon (it was estimated to be 10 years old). Thank you Carter's My Plumber…

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Response from business owner

We are so glad to hear that! Please do not hesitate to call us again!

via Google
T H

Very good service, explained everything, good price

Response from business owner

Thank you so much!

via Google
Jeni Skipper Hutchens

Excellent! Great guys to work with.

Response from business owner

You were wonderful to work for! Thank you so much!!

via Facebook
Sharon Curbox

Service and staff are excellent. Alex was professional and on time. We would highly recommend Carter’s.

Response from business owner

Thank you so much for the review, you are such a great customer Sharon😃

via Google
Ron Feeney

Our water heater went out on Sunday 10-20-19 and I called on Monday 10-21-19 around 7 AM to schedule someone out to replace our current water heater. It was about 10 years old & leaking water so I was pretty sure we would need a new one, …

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Response from business owner

We are ALWAYS there for our customers! Thank you for the five starts Ron! Please call us again for any of your plumbing needs!

via Google
Roger & Pam W

Brandon did a great job and explained everything he was going to do

Susanna F

Want to let you know,very pleased with your timely response for service.Your man was very professional and informative.Had Delta shower faucet parts replaced on 10/1... Will recommend and will call when I need a plumber.

George A

Stephen W was very polite and helpful and a real gentleman

Harriet Briggs

Very professional & helpful.

Response from business owner

Thank you so much for your review – we really appreciate it!

via Google
charles galindo

Very professional and down right nice. Very respectful and they cleaned up after their work.

Response from business owner

Thank you so much – we sincerely appreciate your feedback and business! You made our day!

via Google
lynn rodgers

Carters has excellent service, fair pricing and quick response time.

Response from business owner

thank you very much for your review! We appreciate it very much!

via Google
Matt Erickson

I decided to take advantage of their water heater drain special. The tech was prompt, friendly and knowledgeable. Given my first experience with then, will definitely consider Carter's when I need to replace the water heater and for other …

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Response from business owner

Hello Matt! Thank you so much for the review!

via Google
Jessica Carlson Dowling

Carter Plumbing did an excellent job installing a new water heater. The gentlemen who came out were very courteous, answered all my questions, and left the place very neat. Would definitely use them again!

Response from business owner

So glad to hear! Thank you for the review!

via Facebook
Jennifer Bryant-Dixon

Very professional and even showed up early as the tech finished a previous appointment early. Will be using services in the future.

Response from business owner

Can't wait for the call!! Thank you!

via Google
Greg Mulligan

Josh and Alex were very professional and helpful. They were on time, they discussed with me a variety of options and price ranges for the repair, and they did quality work. We’ll be using Carter’s again for our future plumbing needs. Thanks…

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Response from business owner

Thank you very much for your feedback and giving us this awesome rating!! We appreciate you so much!

via Google
Karen Nieman

The plumber called before coming by. He was very friendly and went about his business, got the water heater drained then checked it out. He gave us a price for the new water heater and other work to be done. He obtained the new heater and…

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Response from business owner

Thanks so much for giving us a review! We sincerely appreciate your business! Thanks again!!

via Google
TheIrongladiator

On time, professional and affordable. Thank you for getting the job done right the first time Larry & Carter plumbing!

Response from business owner

Thanks so much for your kind words and giving us such an awesome rating – you're the best!

via Google
steve parker

Very professional and reasonable. Good communication and great work. Would recommend

Response from business owner

Thank you very much for this review and 5 stars!! It was awesome to work with you and we appreciate your business very much!

via Google
Ravinder Singh

Terry was very knowledgeable and humble. Will definitely refer to the friends.

Response from business owner

Thank you SO much for your comments and a 5 star rating! We sure appreciate the opportunity to work with you and your referrals!

via Google
Vanessa Bryant

Professional and courteous service. Installed a new water softener quickly and neatly. Friendly service technicians Terry and Alex!

Response from business owner

Thanks a bunch – we'll be sure to let the guys know. We really appreciate your feedback and the opportunity to work with you!

via Google
Vanessa Bryant

Terry and Alex were professional and courteous. They put in a new water softener quickly and neatly. Highly recommend!

Go Bucks!! (that's for Terry)

Response from business owner

Thank you so much Vanessa! We appreciate your recommenation very much!! We'll be sure to let Terry one up for the Bucks!!

via Facebook
Lary Prior

Terry and Alex were very friendly, courteous, and very professional. I would recommend Carter’s and Terry and Alex without any hesitation for all our plumbing needs

Response from business owner

Thank you so much Mr. Prior we sure appreciate your recommendation! We appreciate your business! thanks again!

via Facebook
Michael Reeves

Excellent work. Looks great and they cleaned the area too.

Response from business owner

Thank you for the Five Stars!

via Google
Ernie James

Josh was a true professional as.a representative of Carter Plumbing. Friendly, courteous & knowledgeable on what we needed with our hot water heater and water softener. He did the job quickly and efficiently.

Response from business owner

Thank you, Ernie!

via Google
Barbara Barger

These guys were honest, helpful, professional and knowledgeable. What more do you want???😅

Response from business owner

Thank you Barbara!

via Google
DEREK JENKINS

They are right on it, follow up to previous job, fixed us right up. Will use again A+++

Response from business owner

Thank you Derek

via Google
Ava Crane

I am glad I called Carter's my Plumber. The plumbers were very professional. They found what need to be repaired. They let me know the cost which I approved. They completed the job in a timely manner, cleaned up everything and provided a…

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Response from business owner

Thank you for the five stars Ava!

via Google
Susan Fletcher

Timely; courteous; great!

Response from business owner

Thank you Susan!!!!

via Google
J Fulton

Paul was awesome! Friendly, fast, and reasonably priced. They also were able to get someone out right away! The gal who scheduled my appointment was friendly and helpful as well. Will definitely use these folks again! Thank you!!

Response from business owner

Paul is awesome! It's great to hear that! Thank you for the five stars!

via Google
Stephen Bolinger

Carter's is professional and punctual!

Response from business owner

Stephen, Thank you for the five stars. Call us again!

via Google
Larry Sanchez

I have used Carter's four times with various plumbing issues and each time an excellent customer experience from the time I call through the job being done. Your on-call help has been a life and home saver! I reccomend you to all my …

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Response from business owner

Thank you so much, Mr. Sanchez! We appreciate your recommendation and business very much!

via Facebook
Linda Charles Endris

They were here an hour after I called with an emergency! Great job

Response from business owner

Thank you Linda! Call us again for all your plumbing needs!

via Facebook
Victoria Phillips

my second time to use "Carter's". Once again, I was not disappointed. Larry arrived when he said he would; diagnosed the problem and handled it quickly and professionally. Same day service. Will use them again.

Response from business owner

Thank you so much Victoria! We sincerely appreciate your business and recommending us!

via Facebook
Harold L. Stinson

They are prompt courteous professional. on time.

Response from business owner

Harold! thank you so much for the recommendation

via Facebook
Susan Fields Slack

Impressed with the ease of scheduling the appointment and arrived early.

Response from business owner

Susan! Thank you for the recommendation! Call us again WHENEVER!

via Facebook
Janie Callahan Smith-Klank

I called Carter’s and the very nice lady had someone call within 15 minutes. He was here within 20 minutes. Problem solved quickly & efficiently!! Josh was very nice and professional. Thank you so much John from Carters!!!

Response from business owner

Hey Janie! We are so glad to hear that your problem was fixed! Josh is awesome!

via Facebook
Bobbie Krueger

Excellent job. Their expertise in explaining the job as they were doing it was super. Iam a very satisfied customer. I would , and will recommend them highly to others. Seniors when your wanting to get away from climbing into a tub I …

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Response from business owner

Hey Bobbie! We are a satisfied company when we see reviews like this! Enjoy you new shower!

via Facebook
Deette Durbin

Helpful. Courteous. Knowledgeable. Timely.

Response from business owner

Deette! Good to hear from you! Thank you for the thumbs up and please call us again!

via Facebook
Brian Slack

Great service today by giving us all the options and walking us through each step. Larry did an excellent job!

Response from business owner

Hey Brian! Thats great news! Larry always does a great job! Please call us again if you need any other plumbing work done!

via Facebook
Jo McKnight

Josh and Brandon were pleasant, knowledgeable, on time, and presented options in a confident and respectful manner. We would recommend this company to anyone.

Response from business owner

Thanks so much we appreciate your rating! Thank you for your business!

via Facebook
David Browne

The service Guy was fast and clean. Job well done!

Response from business owner

Thanks so much – we appreciate your recommendation! Thank you for your business!

via Facebook
Norma Babb

He was professional and very quick with his work. Very helpful with setting temperature on hot water heater back and told me how to change it. I recommend him highly.

Response from business owner

Thank you so much!!!! We sincerely appreciate your business!

via Facebook
Stephanie Parks

Honest, upfront cost, courteous and super duper fast! they left my house clean and even smelling fresh! Unbelievable! I had to leave before they got done but my adult son was there. I am one happy camper!! Thank you Carter's Plumbing!!!

Response from business owner

You are so welcome! We appreciate your business! Thank you so much for your recommendation!

via Facebook
Beth Chambers

Quick, efficient, knowledgeable, and kind. Thank you.

Response from business owner

Thank you for your business AND Thank you so much for your the recommendation!

via Facebook
Vickie Gentry

They came out fast and fixed the issue

Response from business owner

Thank you for the recommendation ! We appreciate your business and glad we could fix your issue!

via Facebook
Michael Gooch

Paul, the tech that came to the house was very thorough in his search for my low water pressure problem. He explained all of my options after he adjusted the pressure. Didn’t try to sell me anything but you can bet Carter will get all of my…

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Response from business owner

Thank you very much! We appreciate your feedback today! Thank you for your business – it was a pleasure working with you!

via Google
Margie Gianikos Heck

Carter Plumbing came out for emergency service~Service was great!! Quick diagnosis of problem and fast fix! Thanks Carter plumbing! YOU ARE OUR PLUMBER!

Response from business owner

Awe, thank you SO much! We really appreciate this!

via Facebook
Janel Borkes

Super lightning fast service!!! Josh was wonderful! Very courteous and corrected the problem!!! Thank you!!!

Response from business owner

Thank you so much for taking the time to recommend us! It was our pleasure assisting you with your plumbing needs! We are glad to know you like Josh as well!

via Facebook
Tony Sutor

Larry was our plumber. This is the second time that Larry has come to our house and both times he has been very fast, highly proficient and extremely courteous. He clearly identified the problem and explained my options. I appreciated his …

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Response from business owner

Thanks so much!! We appreciate this so much and Larry is signed up!!

via Facebook
Alexa Speas

great job. friendly and timely arrival. would recomend.

Response from business owner

Thank you so much!

via Facebook
Kenzie McPherson

Great service provided by Carter’s!!! We are very happy with the quick and professional response. Brad Warweg was very knowledgeable and helpful. We would recommend Carter’s My Plumber for your plumbing needs.

Response from business owner

Thanks so much! We appreciate your recommendation very much! Thanks a bunch for your business and trust in us!

via Facebook
Anita Ann

Brad was professional, respectful and thorough. He arrived on time and left the area clean. Very pleased with my service

Response from business owner

Thanks so much – we appreciate your recommendation very much! It was such a pleasure working with you!

via Facebook
Barbara Kay Junken Coyner

They scheduled me a visit for replacement of my hot water heater for the next day. they said they would send someone sooner if a technician got freed up. I got a call in the afternoon and they were able to send a technician. I was given …

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Response from business owner

Aw thank you so much for your feedback and kindness! We sincerely appreciate your business. It was a such a pleasure working with you!

via Facebook
George Zobel

They always come during the appt. time frame. Josh and Brandon H. were courteous and efficient. Got the job done right and made sure everything was right before they left. I have used Cater’s for years and always been very satisfied. …

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Response from business owner

Thank you very much – we appreciate your feedback and allowing us to work with you!!

via Facebook
Valerie Marsh Vessely

Carter’s Plumbing was prompt and fixed both leaks in no time! We will use them again!

Response from business owner

Thanks so much for your feedback – we sure appreciate working with you!

via Facebook
Sheila Cole

The plumber Larry, was very nice and knowledgable. He completed the job quickly. The price was reasonable.

Response from business owner

Thank you so much! We appreciate your recommendation very much!

via Facebook
Chantal Barnett

Brad and Rob came out and replace both Of mine outside Spicket they did a great job very clean very pleasant and fast I would definitely call Carter again

Response from business owner

Thanks so much for your feedback and your business! We sure appreciate you! Thanks again!!

via Facebook
Michael Teipen

Carter's scheduled my service in a timely manner and called in the morning to tell me they would be early. Josh called me when he was headed our way. He was clean & polite & knowledgeable. He promptly understood the problem, got the right …

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Response from business owner

Thanks so much, Mike! We sure appreciate you and think the world of you! Thanks so much for your business and recommendation!

via Facebook
Jenny Minor Boushehry

Brad was great! Quickly diagnosed the problem and was able to fix it quickly.

Response from business owner

Thank you so much! We sincerely appreciate your recommendation – means so much to us! Plus, thank you for your business!

via Facebook
Michael Patterson

The guy who came to my house was very nice and came early. He was very helpful with the payment and warranty company. As well as very knowledgeable and helpful with any questions I had. I highly recommend Carter’s My Plumber. 5 out of 5

via Facebook
Donna Felts Scott

5 🌟

Larry and Rob were very courteous and did a fantastic job! We finally found our plumber!!

Response from business owner

Thanks so much! We sure appreciate this and you!

via Facebook
Candy Hash

Great Company. They are always so kind, they know how to get things fixed. Highly recommend

Response from business owner

Thank you so much Candy!! We sincerely appreciate your feedback and recommendation! You are such a pleasure to work for! Thanks again!

via Facebook
Pamela Anderson

I highly recommend Carters family plumbing services. Brad and Jacob were fantastic in meeting my needs today efficiently and beyond expectations...very professional work! Carters have officially become my plumber of choice!

Thanks for …

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Response from business owner

Thank you so much Pam! We sincerely appreciate your feedback and being able to work for you!

via Facebook
Terri Krevda Chapman

Carter’s was very easy to work with. We had an outside water leak which required the water company to install a new water meter. Delay after delay due to the frigid weather and rain, Carter’s stuck with us on rescheduling until the water …

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Response from business owner

Thanks so much! We sure appreciate your feedback and business. Thanks for making our day with your kind words!

via Facebook
Cory Garrigus

I had a leak under my slab and Josh and Robert came out and fixed it in under 2 hours. Carter’s is definitely my plumber from now on. Great job!

Response from business owner

Wow, thanks so much for your recommendation! We sincerely appreciate this and your business! Thanks again!!

via Facebook
Trina Harris

Brad was the tech that came to my home today to see what was going on with our toilet. He was polite, respectful, and very professional in his dealings with me. He explained the issue, gave a solution for any future issues, and has resolved…

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Response from business owner

Thank you so much for your review! It was a pleasure working with you and we sincerely appreciate your business!

via Facebook
Rosie Loke Sexson

What a great day it was.. i had a square kitchen sink installed and the garbage disposal put on the other side my sink. Brad was fantastic and got the job done without any problems or issues. the clean up was very clean after the job …

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Response from business owner

Thanks so much Rosie! You are super to work with!! Thanks again!!

via Facebook
Anne Shanahan

Fantastic response today to an emergency call out for our sump pump. Ryan was great, got the job done immediately and seamlessly.

This is the second time we have used Carter's and I cannot say enough good things about them. Thoroughly …

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Response from business owner

Thank you so much for your review! It was a pleasure working with you again and we sincerely appreciate your business!

via Facebook
Jennifer Nye-Blackburn

Thank you! Tonya your friendly and helpful attitude was a pleasure.

Ryan – so pleasant and professional!

Great job, great service! Totally satisfied.

via Facebook
Brian Young

They were quick! Fixed our problems. And very affordable! Great job!!!

Response from business owner

Thanks so much, Brian!

via Facebook
Sylvia Brooks

Great company! Excellent service. They were able to get my problem fixed quickly!!

via Facebook
Dana Huffman

I called for help repairing a water line in our yard that was leaking. Not only did Carter Plumbing arrive earlier than scheduled the cost of the repair work was much less than other vendors had given me. The repairman was professional at …

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via Facebook
Rachael Legendre

Carter's My Plumber, took my call on a Friday, just before closing. They scheduled my appointment for the following Monday. As we hung up, I had a text and an email confirming my appointment. On Monday, Ryan called to say he was on his …

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via Facebook
Erin Lee Arvin

Always a great experience. I have used Carter’s My Plumber twice and have had the same great service each time. Friendly, knowledgable plumbers who always show up in the service window they promise.

Response from business owner

Thanks so much Erin! You are so kind and we really appreciate your feedback! You made our day!!

via Facebook
Linda Goller Biltz

Very quick and friendly service. Called in on Friday 7/20/2018 and a service call was scheduled for approx 10-noon on Monday 7/23/2018. Larry called at 9:30 and said he could be here in 15 minutes. He reviewed our situation, gave me a …

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via Facebook
Melissa Turcotte-Sansone

I had called Carter's My Plumber yesterday morning. We had to shut our water off the night before in fear a pipe was broken. She was able to squeeze us in, and we are so thankful she did. The pipe was indeed broken. We were given a window …

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via Facebook
Mary Jane Bausman

Best plumbing and remodeling job ever!!!! Jason was lead on the project...can't say enough good things..simply terrific...Brandon and Tim were there a few days and were wonderful, too. Excellent work, polite, punctual, dependable, cleaned …

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via Facebook
Stacy Wiggington

Had the guys come out and see why my pump was kicking on and off so often. They found that the pump was not holding pressure so they replaced the pump and was out of here by 4:00, even after having to do some digging to get to the well …

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Response from business owner

Thank you for this amazing review!! We sincerely appreciate your feedback and we will be sure to let our guys know! Thanks very much for your business!

via Facebook

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