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Why won’t my toilet flush is a common question amongst homeowners. What does “won’t flush” actually mean, does it mean a slow or weak flush? Possibly your toilet flushes but drains slowly, and doesn’t even drain everything from the bowl.  You could have sediment clogging the pipe, or a malfunctioning flapper or valve.  Carter’s My Plumber is a locally owned plumbing company ready and equipped for any toilet repair.  We understand that the toilet is among one of the most important devices in the home.  We don’t want you to have a house full of company and a toilet that won’t flush!!

Reasons Why My Toilet Won’t Flush

Clogged Toilet

A clogged toilet is the most common reason that a toilet will not flush. One little trick you can try is switching to a “thinner” toilet paper.  Also, it is important to make sure everyone in your household is ONLY flushing toilet paper and waste.  If you have a plunger handy it should be able to quickly loosen the clog.  Insert the plunger and begin plunging away, and the force of air will, in most cases, loosen the clog in the pipe.  If you are experiencing clogged toilets often, it is important to seek professional help.  Carter’s My Plumber prides itself on providing fast and quality service.  We will evaluate the situation and get to the root of the problem.

Warped Flapper

  The flapper is part of the toilet tank that is designed to, when open, let water flow into the toilet bowl, and then flaps down allowing the tank to refill. If the rubber flapper appears to have deteriorated or looks bent it might need replacement.  Replacing a flapper is easy and you can buy a new flapper assembly at your local hardware store.  They should come with assembly instructions for hopefully an easy installation process.

Disconnected/Broken Lift Chain

Do you ever hear your toilet constantly running?  This might be your lift chain causing you to hear constant running water.  The lift chain attaches the flapper to the flushing handle. If it is disconnected it will not allow the flapper to work properly.  It may be as simple as reattaching the disconnected chain.  If the chain is simply too long try adjusting the length to tighten the slack.  Adjusting the length of the chain will allow the flapper to work more accurately.  In five easy steps, you can adjust the chain.

5 Easy Steps

  1. Under the toilet there is a shut off valve that you can turn off so no water is running to the toilet.
  2. Remove the lid from the tank
  3. Unhook the pin and move up a few links.
  4. Reinstall pin onto end of handle
  5. Turn the shut off valve back on and do some testing to see if it worked or if you need to readjust.

Tank Water Low

If your water level is running low in your toilet tank it could most likely be a damaged fill tube.  This is a small flexible hose and connects to another tube called the overflow tube.  It has either unclipped from the overflow tube, or it is simply worn out and needs to be replaced.  A toilet bowl crack is rare but can be the underlying reason you have a low water level.  If it’s a cracked bowl, it might be time to call a professional!! At this point, you might be in the market for a new toilet.

Calling a Professional

You may have attempted these at home repairs but your toilet is still not flushing.  Here at Carter’s My Plumber, we are committed to meeting the needs of your customers.  We are knowledgeable, friendly, and will always give you a price before any work begins.  If you are considering a new toilet installation because of a cracked bowl or in the market for one.  We understand that choosing the right one for your home can be a daunting task.  We have you covered and are able to help you pick the correct one for you and your home!  We understand that it is a huge investment and we want you to be a satisfied customer.   Don’t hesitate to give us a call today @ 317-859-9999 or email us @ we will be happy to send a licensed professional.  We are here for you and hope you will entrust us with your plumbing needs!

Kelson Carter

Article reviewed by:

Kelson Carter, aka, The Prince of Plumbing

Kelson is a 3rd generation Plumbing Contractor. His family business is located in Greenwood, Indiana, and provides Residential Plumbing Service to the Indianapolis Metro market.

Kelson grew up watching his grandfather and father do plumbing. After graduating high school, Kelson went to Trade School and became a Licensed Master Plumber and Licensed Plumbing Contractor. He is also Certified in Backflow Prevention. He currently owns and operates Carter's My Plumber with his parents.


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