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Electric Water Heater Troubleshooting

Your water is running cold, no fun – especially with our Indiana winters. As Electric water heater specialists in Indianapolis, we know sometimes the problem can be a really simple fix and you don’t need one of our highly trained technicians to come out.  Let’s take a moment to troubleshoot your system because there are several minor issues that are easy to fix.Electric Water Heater Troubleshooting

In a previous article we told you to determine if you’ve got a gas or electric water heater. Last time we covered Gas Water Heater troubleshooting. Today we look at Electric Water Heaters.

Possible Problem #1: The Circuit Breaker Needs To Be Reset

As with any electric appliance, the first thing to check if your electric water heater fails, is your circuit breaker box (or fuse box in older homes.) Check to see if the circuit to the water heater needs to be reset. If you have a fuse box (will look like little glass windows instead of switches,) you may need to replace a burned out fuse.

Possible Problem #2: Electric Water Heater Thermostat Is Set Too Low

Check the thermostat on the water heater. It should be in the “normal” range (120°-135°F or around 50°C.) If it is not, this is your problem; turn it up. If it is, try resetting it by turning it all the way down and then back up again, you should hear the water heater kick back on.

When To Call In The Professionals

The possible problems mentioned above can usually be handled by the home ower without having to call one of Carter’s My Plumber’s highly trained technicians.  If you have any of the following problems with your water heater, it probably means that your appliance is simply worn out and it is time for a replacement:

  • Cracks, leaks or rust on the tank
  • Rust in the water
  • Smelly water (smells like sulfur or rotten eggs)
  • Unusual noises coming from the water heater or the adjacent pipes
  • None of the trouble shooting list above worked

In this case, we strongly caution against trying to install a new water heater yourself. This will often void your warranty and could be just plain dangerous! Call the Indianapolis Plumbing professionals Carter’s My Plumber at (317) 859-9999

Kelson Carter

Article reviewed by:

Kelson Carter, aka, The Prince of Plumbing

Kelson is a 3rd generation Plumbing Contractor. His family business is located in Greenwood, Indiana, and provides Residential Plumbing Service to the Indianapolis Metro market.

Kelson grew up watching his grandfather and father do plumbing. After graduating high school, Kelson went to Trade School and became a Licensed Master Plumber and Licensed Plumbing Contractor. He is also Certified in Backflow Prevention. He currently owns and operates Carter's My Plumber with his parents.


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Happy Work Anniversary to one our licensed plumbers, Jason! 👑💪🛠

Jason brings knowledge, skill, and dedication to every job he takes on. Being a great plumber is about more than fixing pipes — it’s about taking care of people, solving problems, and making sure our customers feel confident that their home is in good hands.

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Frog Prince or Prince of Plumbing- Part II 👑

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Happy Work Anniversary to one of our apprentice plumbers, Zach! 💪

As an apprentice, Zach continues to learn, grow, and build the skills that will shape his future in the plumbing industry. We’re proud of the dedication he brings to the job and the effort he puts into learning something new every day.

Zach, thank you for your hard work and for being a valued part of our team. We’re excited to watch you continue to grow and can’t wait to see where this journey takes you!

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Informative & Trustworthy, that's this guy! Thanks, Jason! ⭐⭐⭐⭐⭐

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We came to replace your water heater, but we'll take the compliments, too. 

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When a long day of gluing pipe goes right to the head 🤣

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Happy 6 Year Work Anniversary to our Service Manager, Chris Davis! 👑🛠💪

Chris plays a huge role in keeping our service team moving, supporting our technicians, taking care of our customers, and making sure the job gets done right. His leadership, knowledge, and dedication make a difference every single day.

Thank you for your hard work, commitment, and for being such an important part of the Carter’s family. We’re grateful for everything you do and proud to have you on our team!

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Happy 16-Year Work Anniversary, Angie! 👑

For 16 years, Angie has given this company her time, dedication, hard work, and so much heart. She has been there through the changes, the growth, the busy days, and all the moments in between — always helping to keep things moving and making a difference for our employees and our customers.

Angie, thank you for 16 amazing years of loyalty, commitment, and EVERYTHING you do. We are so grateful for you and all the ways you’ve helped make Carter’s what it is today. 

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Happy 4-Year Work Anniversary, Gabe! 👑🛠💪

We’re so thankful for everything Gabe brings to our team — his hard work, dedication, and the get-it-done attitude. He always makes sure the customers are taken care of RIGHT and we're so appreciative of the role he plays on our team. 

If Gabe is in your home this week, give him a congrats and know you're in the best hands! 

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Starting out the week with a MASSIVE shoutout to our newest LICENSED PLUMBER, Wes Bash! 🛠⭐👑💪

This is one of those milestones that deserves to be celebrated. Wes has put in the time, worked hard, learned from the best, and continued to grow every step of the way. Seeing that hard work pay off makes us incredibly proud to have him on our team.

Wes, congratulations on this well-earned accomplishment! We’re so proud of you!
Happy 1-Year Work Anniversary to one of our senior technicians, Alex Redelman! 

Thank you, Alex, for all the hard work, dedication, and positive attitude you bring to the team. We truly appreciate everything you do and the difference you make each day!

If Alex is in your home this week, know you're in GREAT hands and give him a big pat on the back. 👑

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Today we’re celebrating Harry, our Drain Cleaning Specialist, on his Work Anniversary! 🛠️💧

Harry has a knack for tackling even the toughest drains and getting things flowing again! His knowledge, hard work, and willingness to help make such a difference for our customers and our team.

We’re so thankful to have you on the Carter’s My Plumber team, Harry! Here’s to another great year!

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Carter's proudly sponsors thinking showers. 500 off our most popular water heater installations! 

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Sometimes you just need a little chit chat..... 
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ONLY 1 KAYAK FLIPPED- company outing success 💪
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"Stands behind their work. Price is right. Price is fair."
⭐⭐⭐⭐⭐ THANKS, JOSH! 

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