Licensed Plumber LICENSE #CO88900054
Call For a Licensed Plumber: (317) 859-9999

Jamie Carter Receives the PHCC Contractor of the Year 2017

Jamie Carter is the proud recipient of the 2017 Plumbing-Heating-Cooling Contractor’s Association (PHCC) Contractor of the Year award.  The PHCC is comprised of over 3,000 of the nation’s leading plumbing, heating, and cooling contractors, as well as manufacturers, suppliers, and service companies who provide products and services to contractors.  The PHCC is the oldest national association in the construction industry and the premiere organization for plumbing, heating, and cooling professionals.  Since 1883, it has been the leader in promotion, advancement, education, and training and is responsible for establishing a framework for the industry’s first apprenticeship system, championing the cause of safe and adequate sanitation practices to state legislatures, encouraging the invention of better plumbing appliances and fixtures, and spearheading education programs to keep pace with technological change, among other things.

Denny Smith presents the PHCC Contractor of the Year Award

Jamie’s distinction was focused on the successful family business he was able to grow with his wife Lisa, after joining his father as the second-generation of Carter in the business.  He and his father are now joined by Jamie’s son Kelson in the family business, making Carter’s My Plumber a third-generation family business.  Stepping in as the second-generation of a family business is not always easy.  As is said in the introduction to Jaime’s award at the ceremony, it is “sometimes fun, sometimes not fun.”  Parents dream of building a family business to pass on to their children, and it can be exciting and rewarding, but working together and building a lasting company can often prove to be more difficult and complex than anyone could initially realize.  The stress of financial risk, complex familial and working relationships, unsolicited input from family members who do not work in the company, varying levels of skill and commitment to the company among family members, and a lack of sound structures, rules, and policies all frequently lead to the downfall of family-run businesses.  Things become even more difficult when the second-generation steps in- entitlement, laziness, indifference, a lack of resources, and a lack of a network often lead to second-generation business failure.

Passing the torch of family business

However, a select few family businesses can navigate the complex landscape of personalities, priorities, and sacrifices required to build a thriving family business.  Even fewer can pass the torch from an open-minded parent (someone willing to listen to their child tell them there might be a better way to do things) to an appreciative child (someone who recognizes what their parent has built and is thankful for the opportunity) who is as skilled and committed to the business as their parent.  Jamie is an example of the few second-generation family business members able to join the company and grow its stature.  Carter’s was a one-man shop until Jamie joined his father.  He did everything his father did but was open-minded enough to know there might be better ways of doing things.  His father was open-minded enough to listen to him and the result is eighteen national awards, and a strong business that continues to grow and serve the community in new ways.

Carter’s My Plumber fueled by integrity for over 30 years

Jaime continues to manage the business, along with his father and son Kelson.  They lead the company with the same integrity that has fueled its growth and shaped its reputation for 30 years.  Jaime is honored and humbled that the PHCC chose him for this amazing distinction.  Please feel free to watch the video below.

Contractor of the Year Award Video

Kelson Carter

Article reviewed by:

Kelson Carter, aka, The Prince of Plumbing

Kelson is a 3rd generation Plumbing Contractor. His family business is located in Greenwood, Indiana, and provides Residential Plumbing Service to the Indianapolis Metro market.

Kelson grew up watching his grandfather and father do plumbing. After graduating high school, Kelson went to Trade School and became a Licensed Master Plumber and Licensed Plumbing Contractor. He is also Certified in Backflow Prevention. He currently owns and operates Carter's My Plumber with his parents.


Schedule Your Appointment Now

  • MM slash DD slash YYYY
Get your nominees for Carter Cares in before the month is over!
It's Friday & we hope your day is GOLDEN! 

Don't make the weekend RUFF, call us at 317-859-9999 ⭐
If the review starts with a "Holy Cow," you know it's a good one! 🐮
Let us make your life easier, give us a ring! 317-859-9999
On our way to getting YOU hot water! 

Call us at 317-859-9999 to get hot water, TODAY. 💦🛠👑
Spring is the time you start using your outdoor plumbing fixtures! Call us to have one of our licensed plumbers inspect & prepare these fixtures for the season. 317-859-9999 💦
Sing it with us, Hot Water Today or Its You We Pay! 

Today is monumental. Our pink plumber, Paul Allen, is retiring after 20+ years with Carters My Plumber. If you see him, give him a big congratulations! Thank you for all you've done & enjoy this next season.
A job well done to our entire team! Carter's My Plumber completed a COMPLAINT-FREE year with the Better Business Bureau  in 2022.

At Carter's we want your TRUST and we will do whatever it takes to make sure you are in good hands. Call us at 317-859-9999 to get a honest &  transparent plumber in your home. 👑⭐
May CARTER CARES installed yesterday! Nicole, single mom of 2, had run into some recent financial issues. Her water heater quit working over the weekend & a new one was installed MONDAY! Visit us online to nominate someone in need! ❤
This review is what we're all about! Skilled, clean, kind, and family oriented. Give us a call & get a job VERY well done! 

Did you know Carter's My Plumber offers hydro jetting? It’s a power horse of equipment that will clear clogs safely and efficiently.

Hydro jetting utilizes highly pressurized water in order to break up and remove grease, sludge, and even things like tree roots from sewer drainage lines. Highly pressurized water can safely clear away almost any obstruction. 

Call us to get your drain cleared! 317-859-9999
The 2023 Greater Indianapolis PHCC board of members were inducted last month and Kelson Carter joined this group of individuals, who are extremely knowledgeable and passionate about our industry. 

Kelson can't wait to serve on the board and continue to learn about and advocate for the plumbing trade.
Clogged sink? We know a guy. 

Playing with fire on a Friday! Hot Water Today or it's You We Pay! 🔥

May the Fourth Be With You! 

Happy Humpday- we're halfway there! 

Visit us online at to learn more about our team & the services we provide!