Licensed Plumber LICENSE #CO88900054
Call For a Licensed Plumber: (317) 859-9999

We don’t ask much from our hot water heaters. We simply want them to provide us with hot water for baths, showers, laundry, and dishwashing. Sooner or later, even the best-cared-for water heater will malfunction. If you have a gas or propane water heater that isn’t giving you hot water, it’s likely that the pilot light has gone out.

If you find that your pilot light has gone out, there are a few things you can try. First, you can try to reignite it, which may be all it takes to fix your problem. If the pilot won’t light, or if it doesn’t stay lit for long, then you may have a more serious issue with your thermocouple or another component.

If you’re experiencing a serious or ongoing problem with your tankless water heater (or the hot water one), you may need to call a professional plumber. At Carter’s My Plumber, we are proud to be a top water repair company in Indianapolis, IN. If you’re in the area and experience a pilot that won’t light, we welcome you to give us a call.

male engineer repairing a gas boiler
Water Heater not lighting repair

Replacing the Thermocouple

Finding that your pilot light won’t stay ignited can be frustrating, but the good news is, there’s usually a pretty simple explanation. By far the most common cause of a pilot light that won’t ignite is a failed thermocouple. Your thermocouple is a safety feature, built into the water heater. It senses the heat of the pilot and allows gas to flow to the burner. If the thermocouple goes bad then it will shut off the gas, both to your pilot light and to your burner, which means the pilot won’t stay lit.

Replacing the thermocouple is pretty simple, and can often be done in an hour. This is among the simplest of water heater problems, and a skilled plumber can get your unit back up and running with minimal hassle.

Other Reasons for a Bad Pilot Light

While a failed thermocouple is the most likely cause for a pilot light that won’t stay lit, there are a few other options to consider, as well.

There is Residual Gas Trapped in the Unit

If your pilot goes out, we recommend letting it sit for five to 10 minutes so any residual gas can escape from the unit. You don’t necessarily have to turn the gas valve off. Just make sure the control knob on your pilot light is in the OFF position. Let it sit for a few minutes before you try to relight it.

Your Automatic Lighter is Broken

Today’s water heaters usually have automatic igniters, similar to the ones you see on propane grills. Over time, the button itself can become worn down and no longer work, requiring replacement. If the automatic igniter isn’t sparking, you may still be able to light your pilot light with a match or a cigarette lighter.

Your Pilot Tube is Clogged

Another potential problem? Your pilot tube is clogged. This is the small tube that provides the gas needed to ignite your pilot flame, and to keep it lit. With time, this tube may become clogged with debris. It’s usually pretty easy to clean out the tube with a needle or a thin piece of wire. 

Your Water Heater is Old

Finally, just keep in mind that most water heaters don’t last for more than 10 to 15 years. If your heater is already past its prime, it may make the most sense to just replace it, rather than invest in repairs. We are always happy to furnish a price for tankless water heater installation.

Frequently Asked Questions

What does it mean when my gas heater pilot light won’t light?

If a gas water heater won’t light, the first thing to check is to see if there is adequate gas pressure to the water heater. Next we would check the thermocouple/thermopile assembly. After checking that we would check the gas control valve to see if it’s faulty.

Is it dangerous if the pilot light goes out on a water heater?

There is no danger to losing a pilot light. Your gas control valve just won’t be able to fire up.

What’s the best approach to relight the pilot light on a water heater?

Relighting a water heater is very straightforward. Hold down the ON knob on the gas control valve to allow gas to enter the pilot assembly tube, then press the striker to make a spark. Keep pressure on the gas control knob for a minimum of 10-15 seconds.

What is the average water heater igniter replacement cost?

Water heater igniter replacement averages $150.00-$650.00, depending on your model.

Kelson Carter

Article reviewed by:

Kelson Carter, aka, The Prince of Plumbing

Kelson is a 3rd generation Plumbing Contractor. His family business is located in Greenwood, Indiana, and provides Residential Plumbing Service to the Indianapolis Metro market.

Kelson grew up watching his grandfather and father do plumbing. After graduating high school, Kelson went to Trade School and became a Licensed Master Plumber and Licensed Plumbing Contractor. He is also Certified in Backflow Prevention. He currently owns and operates Carter's My Plumber with his parents.


Instagram

Schedule Your Appointment Now

  • MM slash DD slash YYYY

It's Friday. You've got a reliable plumber in your home. You're going into the weekend without any plumbing concerns. There's nothing better, am I right or am I right? 💦
A little pit stop to help our new friend across the road. These guys CARE- about you, about your home, about the turtles in the street. 

CALL A STAND UP CREW, CALL CARTERS! 317-859-9999
⭐⭐⭐⭐⭐ FOR LUKE! Way to go! 

317-859-9999
April Carter Cares Installed! ❤💦🛠

Our team is grateful to help individuals in our community who don't have access to HOT WATER. Questions about the CARTER CARES give away program or know someone who meets our criteria? Visit us online at www.cartersmyplumber.com to learn more or make your nomination! ⭐
Can we all take a second to thank our plumbers who get into the tough spaces so YOU don't have to? 

THANKS TEAM- you're second to none! 💪
Nothing like a Monday morning debrief after a tough job! 

At Carters, we value learning & mentorship. Thankful our more experienced technicians are always up to teach our younger technicians the trade. The plumbing trade is here to STAY. 🛠
Have you missed Max? Happy Golden Friday! Make the weekend SHINE, call 317-859-9999 ⭐💪👑
THANK A TECH (or 3)! It takes a village, we've got the best one. ⭐⭐⭐⭐⭐

Way to go Paul, Joedy, & Jarrod. 317-859-9999
Thanks, Jacob! Get a company you won't hesitate to book a call with in the future! See you in 2025/2026, Nick! ⭐⭐⭐⭐⭐
Glasses on & ready to conquer this day. Where are you watching at?
Plumbing or problem solving? Same thing! 

Happy Hump Day! Call Carters to get your problems solved. 
317-859-9999
Happy 1 Year Work Anniversary to one of our apprentice plumbers, Wes! This guy is hardworking, always looking for opportunities to learn, and makes sure our customers are truly provided with outstanding customer service! We're lucky to have him on TEAM CARTER! 

If Wes is in your home this week, give him a big CONGRATS! He deserves it! 🛠💪💦
Were you up last night & immediately starting to wonder if your sump pump was doing the job? Even worse, did you wake up to a flooded basement? 

Skip the headache & the lack of sleep- schedule a sump pump stress test TODAY. Visit us online at cartersmyplumber.com to see our available coupons! Don't wake up UNDER WATER 💦
Happy smiles & 2 thumbs up for these Carter Plumbers! 

LOVE WHERE YOU WORK